On Satisfaction Level toward Southern Coastal Patrol Office’s Public Service -A Case Study on Interaction with Pingtung Liuqiu Township Fishermen / 南部地區巡防局為民服務滿意度之研究探討-與屏東琉球鄉漁民互動關係為例

碩士 / 國立中山大學 / 經濟學研究所 / 98 / The government serves must keep pace with the times, can draw close to populace''s idea, meets populace''s need. This study, which aims to investigate the satisfaction level of fishermen towards the public service of the Southern Coastal Patrol Office of the Coast Guard Administration on the five dimensions of PZB Gaps Model of service quality. Six suggestions based on the aforementioned results are proposed in the study as references for Coast Guard authorities to carry out an overall review,enabling the advantage coastal patrol services to create a bigger public interest, and the fisherman feel the coastal patrol institution''s innovation and the progress.

Identiferoai:union.ndltd.org:TW/098NSYS5389011
Date January 2010
CreatorsChia-mei Liu, 劉嘉美
ContributorsChin Shan-non, 曾憲郎
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format88

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