碩士 / 國立臺灣科技大學 / 工業管理系 / 99 / Flight attendants are responsible for the safety management of cabin, and they have to effectively evacuate passengers to ensure their safety, especially when emergent incidents take place. Therefore, the sobriety and alertness of flight attendants during their duty time are closely related to the aviation safety of passengers. Because long haul flight and transmeridian flight are usually scheduled at night, flight attendants have to adjust their biological clock and sleep time in order to adapt themselves to the nature of their jobs. Therefore, it is easier for them to be interfered and experience different level of flight fatigue. This study investigated the flight attendants on duty for long haul flight in national airline companies, and discussed the factors affecting flight attendants’ flight fatigue from three perspectives, namely personal sleeping habit, job scheduling and working environment. In addition, this study also investigated flight attendants’ subjectively perceived physical and psychological level of fatigue before/after duty time.
The results showed that variables such as overall sleep quality on day off, sleep condition on the night before duty time, working environment, and perceived fatigue during duty time, are significantly correlated with level of sobriety after duty time. Variables, such as sleep condition on the night before duty time, sleep condition on flight, and working environment, are significantly correlated with the difference in level of sobriety before/after duty time. Moreover, there is a significant difference in the level of subjectively perceived psychological and physical level of fatigue before/after duty time of flight attendants in national airline companies, which is consistent with the finding of the previous study.
This study provided flight attendants with self-management-related suggestions according to the research results. The findings can serve as a reference to aviation authority and various airline companies in Taiwan for adjusting flight attendant of long haul flight because flight fatigue should be taken into consideration. Moreover, it is suggested that aviation authority and various airline companies in Taiwan should attach importance to the flight fatigue of flight attendants, as well as the issues concerning flight crewmembers’ flight fatigue.
| Identifer | oai:union.ndltd.org:TW/099NTUS5041024 |
| Date | January 2011 |
| Creators | Ching-Ching Cheng, 鄭菁菁 |
| Contributors | Ruey-Huei Yeh, 葉瑞徽 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 96 |
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