碩士 / 逢甲大學 / 國際貿易學系 / 101 / After international financial crisis, global economic is faced with the challenge of rebalancing. Multinational Corporations (MNCs) encounter the changes of investment environment gradually in host country, which increase the pressure greatly to adjust its overseas business development. Peter Drucker has noted that the competency and performance of managers determine the fate of the company (Drucker, 1989). As an important communicator between home Country and host country, overseas managers play key roles particularly in a success of overseas business. It has also become a trend in global corporations to develop a competency model of managers as guidance on performance assessment for managers or any potential leaders, regarding their competencies as needed for them to be successful in their jobs.
Therefore, on the basis of importance for the competency of managers, the purpose of this study is to evaluate the competency of MNCs overseas managers in Taiwan to develop a competency model required by MNCs overseas managers. Moreover, to identify the relationships and importance among each competency factor. Research design is divided into three stages in this study. In the first stage, literature review and expert interview are adopted to develop a conceptual framework for the competency of MNCs overseas managers. Then, Fuzzy Delphi Method is applied to determine the indicators of the competencies required by MNCs overseas managers in the second stage. Lastly, DANP (DEMATEL based on ANP) is applied to analyze the dynamic influential relationships and degree of importance between various competency dimensions and criteria for MNCs overseas managers.
Research results demonstrate a “competency model for MNCs overseas managers”, which includes five major competency dimensions with 20 criteria. In terms of dimensions, “Social Competency” is the most critical competency required by MNCs overseas managers. It would also be regarded as the competency needed to be improved positively. The ranking of importance for rest of competency dimensions respectively as: “Conceptual Competency”, ‘Technical Competency”, “Attitude”, and “Individual Personality”. Furthermore, “Cross-Culture Team Building” is the most important competency criteria which can be enhanced efficiently by “Foreign Language”, “Communication” and “Interpersonal relationship” to improve all the competencies.
Identifer | oai:union.ndltd.org:TW/101FCU05323002 |
Date | January 2013 |
Creators | 林明潔 |
Contributors | 劉翁昆 |
Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
Language | zh-TW |
Detected Language | English |
Type | 學位論文 ; thesis |
Format | 119 |
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