碩士 / 國立成功大學 / 交通管理學系碩博士班 / 101 / This study aims to examine the effects of knowledge transfer, service capabilities on organizational performance in the container shipping industry. A Structural Equation Modeling (SEM) was employed. Data collected from 119 supervisors or above who are working for the container shipping companies in Taiwan. Results indicated that knowledge transfer positively affects service capabilities, whereas service capabilities had a positive influence on organizational performance. However, the impact of knowledge transfer on organizational performance is not supported in this study. This research found that service capabilities play a mediating role between knowledge transfer and organizational performance. Practical implications and knowledge transfer suggestions from the research findings for container shipping companies were discussed.
Identifer | oai:union.ndltd.org:TW/101NCKU5119006 |
Date | January 2013 |
Creators | Wen-LiYen, 嚴文利 |
Contributors | Chin-Shan Lu, 呂錦山 |
Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
Language | zh-TW |
Detected Language | English |
Type | 學位論文 ; thesis |
Format | 123 |
Page generated in 0.0087 seconds