碩士 / 國立高雄餐旅大學 / 餐旅教育研究所在職專班 / 101 / Cabin safety refers to the regulations on the procedures that airliners standardized to reduce the occurrence of passengers'' injuries or death once accidents take place. The aim of this study is to compare and contrast the training programmes that airliners of China and Taiwan design to educate cabin crews. Qualitative data were collected through content analysis, ethnographic observation, interviews as well as ground theory for further analyses. Participants of this study were all in-service flight attendants who belong to various commercial airlines in mainland China and Taiwan.
Results of the present study show that airlines in China place higher demands and requirements on the crew''s qualifications, contents of training programmes as well as personnel evaluations. Nevertheless, cabin crews perceive the design of training courses in a similar way because all such programmes are designed to ensure the passengers'' safety. Cabin crews take such training courses seriously and hence have positive attitude toward them. This study concludes with some suggestions for the future academic works and administration of air traffic.
Identifer | oai:union.ndltd.org:TW/101NKHC5992002 |
Date | January 2013 |
Creators | Yu-Ju Hsiao, 蕭羽汝 |
Contributors | 徐立偉 |
Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
Language | zh-TW |
Detected Language | English |
Type | 學位論文 ; thesis |
Format | 187 |
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