碩士 / 國立臺灣海洋大學 / 商船學系所 / 101 / The global shipping industry has encountered a shortage of human resources and competent seafarers. According to the survey conducted by the Japan International Transport Institute (JITI) and The Nippon Foundation, global will short ship-officers 32,000 and ratings 47,000 in year 2010-2020. In order to resolve this shortage, how to reduce the intention of turnover of multinational seafarers has become a critical issue.
This study constructs the casual model of seafarers’ turnover intention based on Social Exchange Theory. Influence of job attitude on psychological contract to turnover intention of seafarers’ nationality differences. Then, analyse the influences and their differences of job attitude on psychological contract, organizational confidence, organizational commitment, organizational citizen behavior, and turnover intention between Taiwanese seafarers and foreign seafarers. Therefore, it can make the seafarers willing to continue retention.
The data in the current study was carried out by a questionnaire survey. The results were then analyzed. There were 545 effective sample returns, of which 208 were from Taiwanese seafarers and 337 were from foreign seafarers. The contents are containing different seafarers’ psychological contract, organizational confidence, organizational commitment, organizational citizen behavior, and turnover intention. The influences and their differences of job attitude on turnover intention between Taiwanese seafarers and foreign seafarers are investigated by a Structural equation model.
The results reveal that psychological contract and organizational confidence of positive relationship, Taiwanese seafarers were greater than foreign seafarers. Taiwanese seafarers’ turnover intention could be predicted by their organizational citizen behaviors which are relatively easy to be observed by the shipping companies, while foreign seafarers’ turnover intention could only be predicted by their organizational confidences. The managerial suggestions of the paper would be that shipping companies should recruit more Taiwanese seafarers rather than foreign seafarers. By doing so, the predicament of unexpected turnover in seafarers dispatch can be avoided.
| Identifer | oai:union.ndltd.org:TW/101NTOU5728002 |
| Date | January 2013 |
| Creators | Hsiao-Ting Lee, 李筱婷 |
| Contributors | Jiunn-Liang Guo, 郭俊良 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 129 |
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