The Relation Ship Between Experience Marketing, Brand Image and Satisfaction, Loyalty-City Café / 體驗行銷、品牌形象與滿意度、忠誠度關係之研究以統一City Café為例之探討

碩士 / 中華大學 / 機械工程學系碩士班 / 102 / This study aims at exploring the relationship between P Experiential marketing, brand image, satisfaction, loyalty. The main purpose of this study was to: (1) Investigate current situation of Experiential marketing, brand image, satisfaction, loyalty. (2) Explore the different influence effect of different variables on the Experiential marketing, brand image, satisfaction, loyalty . (3) Analyze the relationships between Experiential marketing, brand image, satisfaction, loyalty.
After collecting and summarizing related literatures, To achieve the above-stated goals, surveys were conducted using purposive sampling. A total of 200 questionnaires were issued and 157 were valid. Descriptive statistics , T test , Anova, Pearson-moment correlation correlation analysis were used to analyze the data.
The study results are as the following: (A) Experiential marketing, brand image, satisfaction, loyalty has a positive impact.(B) different backgrounds having differences in Experiential marketing, brand image, satisfaction, loyalty.
.Finally, according to the researchers findings were suggestions for businesses, and subsequent studies, in order to be helpful for the future development.
Keywork: Experiential marketing, brand image, satisfaction, loyalty

Identiferoai:union.ndltd.org:TW/102CHPI5489022
Date January 2014
CreatorsCHANG,LI-CHUNG, 張力中
ContributorsCHEN,CHING-I, 陳精一
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format45

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