碩士 / 國立臺灣海洋大學 / 航運管理學系 / 102 / Nowadays, international trade liberalization and the rapid development of global supply chains, making the growing demand for air freight cargo transportation. Air Freight cargo typically have high timeliness and high-priced properties, coupled with fierce competition among peers, in this case, air freight forwarders operating services for very high quality requirements. Air freight forwarders who offer services for shippers, while the other hand is also airlines’ consumer, it plays a very important role in the whole process of air cargo market.
In this study, a questionnaire survey method to Taiwan air freight forwarders as research subjects, with fuzzy cognitive maps as the basic framework, mainly in the investigation of air freight cargo forwarders whether to accept shippers’ commissions as the key decision factors; and the key decision factors of air freight forwarders consign airlines space. To obtain industry perception of importance of various factors from forwarders, and compiled an index of importance of the different scale of operation, hope to provide the reference for the industry and future researchers. If the key factors could be clarified, it will be able to assist in air freight forwarder in Practice analysis and theoretical studies.
The following descriptions obtained by this study and made recommendations based on the results, as the reference for future researches. The major findings in this research include:
(1) the top three factors to forwarders’ acceptance are “shippers’ credibility record”, “goods can be brought profit to the company."”, and “shippers’ payment time is too long or not”;
(2) the top three factor to choosing airlines are “the ability of emergencies handling for airlines”, “the right time scheduled of airlines”, and “the publicity and image of airlines”.;
(3) when choosing shippers, forwarders with operation volume 500 tons and below focuses on “goods can be brought profit to the company”; forwarders with 501-800 tons focuses on “goods can be brought profit to the company”; forwarders with 801-1000 tons focuses on “Whether the destination of the goods have space available for delivery”; forwarders with 1001 tons and above focuses on “The owner has records of bad credit previously or not”;
(4) when choosing carriers, forwarders with operation volume 500 tons and below focuses on “the ability of emergencies handling for airlines”; forwarders with 501-800 tons focuses on “Airlines could quickly solve customers’ complain effectively”; forwarders with 801-1000 tons focuses on “the difficult to obtained space for airlines”; forwarders with 1001 tons and above focuses on “the publicity and image of airlines”.;
(5) the determinants of consignment acceptance and slot resource allocation for air freight forwarders are “goods can be brought profit to the company”, and “airline transport reliability”.
| Identifer | oai:union.ndltd.org:TW/102NTOU5301072 |
| Date | January 2014 |
| Creators | Ken, Yiu-Ming, 耿佑銘 |
| Contributors | Lu, Hua-An, 盧華安 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 57 |
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