The Study on the Integration of E-process of Freight Forwarders / 海運承攬業者整合作業流程電子化之研究

碩士 / 逢甲大學 / 電子商務碩士在職專班 / 103 / Nowadays, because of the constant innovation and extensive use of Internet, the popularity of ICT (Information and Communications Technology) system is considerably widespread use in every field of our society globally. In the trend of globalization, the volume of export and import is continuously growing year by year; therefore, the cargo advance filing rules of export and import are now implemented in Customs of many countries, which will definitely be the new worldwide tendency gradually and also bring an obvious impact on the freight forwarders. In order to enhance the work efficiency in the interrelated trade system with more maturing standards of preventing and ensuring the cargo transportation safety, the integration of electronic documents exchange system is the priority we have to deeply consider to improve and streamline the current operation to conform SOP (standard operating procedure) for intensifying the work efficiency.

  This research is based on Qualitative Research, which mainly aims at the operators who are involved in the operation of cargo advanced filing rules for the export and import cases with thorough interview. The purpose of the research is not only to confer on the practical benefit analysis related to the integration of electronic operation system, but also to lead to the relevant suggestions and improvements in this electronic system for more efficacy, which may also be a referral of usage for other freight forwarders in the future as our expectation.

  For the conclusion of the research, it shows that the operators of freight forwarders approve on the electronic integration system positively. Moreover, in the practical experiences, it also leads to several advantages of great effects on work efficiency, such as the procedure simplification, oversight decrease/prevention, and improvement of human resources waste. In addition to the above methods suggested, the more we expect to do in the future is to integrate the professional knowledge management system in this field to not only enhance the operators’ sense and proficiency, but also combine the pragmatic skills to be the aid to promote the important effects in the work as our expectation emphasized in this research.

Identiferoai:union.ndltd.org:TW/103FCU05763006
Date January 2015
Creators張雅君
Contributors林豐智
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format54

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