碩士 / 國立高雄應用科技大學 / 高階經營管理研究所碩士在職專班 / 103 / A Study of the Relationship Among Job
Satisfactions, Work Values, and Turnover Intention,
Using TIPC Tugboat Crew as an Example.
Student：Wen-Shan Lin Advisors：Dr. Hui-Chong Yeh
Department of Business Administration
National Kaohsiung University of Applied Sciences
Abstract
Vessel towing, handled by tugboats, is a labor-intensive, highly skilled service that is typically provided by ports. Thus, the crews of tugboats are critical human capital. The Taiwan International Ports Corporation (TIPC) was formed in 2012 in the reorganization of Taiwan’s four national Harbor Bureaus. The TIPC subsequently established a subsidiary company to handle port services in 2014. These and other major changes to port operations in Taiwan have negatively affected the general productivity of TIPC staffs and led to a higher than normal rate of staff turnover. The present study explores: the satisfaction with the current salaries and employment benefits of vessel crew who are former Harbor Bureau (government enterprise) employees; the perceived work values of recently hired (2014 and later) TIPC vessel crew; and the potential differences in turnover intention between these two groups. Survey questionnaires were sent to 150 TIPC-employed vessel crew, with 112 valid responses received. SPSS software was used for statistical analyses, with descriptive statistics, cross analysis, correlation analysis, and multiple regression analysis used to analyze the survey data.
The results found a negative relationship between turnover intention and the dimensions of work satisfaction and work values. Further, both dimensions showed a significant effect on turnover intention. Moreover, the opportunity to transfer to a different job did not moderate either work satisfaction or turnover intention. In the present study, participants with 5 or less years of seniority, participants who earned a monthly salary of NT$35,000 or less, and participants who were single expressed lower satisfaction with their current job situation (particularly with regard to current salary, current benefits, and current leave allowances), higher turnover intention, and less perceived work satisfaction and professional challenge than their more-senior / better-paid peers. Therefore, the present study found positive relationships between annual income and, respectively, the dimensions of work satisfaction and work values. Furthermore, the work satisfaction of married staffs was significantly higher than the satisfaction of unmarried staffs.
Key Words: tug boat, job satisfaction, work values, turnover intention, job transfer opportunity
| Identifer | oai:union.ndltd.org:TW/103KUAS1457009 |
| Date | January 2015 |
| Creators | Lin Wen Shan, 林文山 |
| Contributors | Yeh Hui Chung, 葉惠忠 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 71 |
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