碩士 / 國立臺灣師範大學 / 運動休閒與餐旅管理研究所 / 103 / The purpose of this study is to investigate the overseas individual travel experiences of flight attendants, and to analyze the impact of the travel experiences on their work performances after the trip. The method of this study adopted case study research; the subjects of study are five domestic and foreign well-known large airlines’ cabin chief and flight attendants. On data collection, using in-depth long term interviews supplemented by "interview outline", and using semi-structured analysis to interpret the information gathered. Research results showed that: the special characteristics of the overseas flight attendants’ work is quite favorable for planning individual travel; travel experiences made huge positive influence for the staff’ body, mind and spirit. Through overseas individual travel enhanced leisure benefits for the flight attendants, and reinforced their work performances. Finally, based on the above research findings, the author proposed some suggestions concerning the methods, subjects and scope for future research.
Identifer | oai:union.ndltd.org:TW/103NTNU5742002 |
Creators | Chung, Chih-Ping, 鍾芷品 |
Contributors | Chen, Jui-Fu, 程瑞福 |
Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
Language | zh-TW |
Detected Language | English |
Type | 學位論文 ; thesis |
Format | 126 |
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