A Study of Vessel Traffic Service Quality Of Keelung Port / 船舶交通服務品質之探討-以基隆港為例

碩士 / 國立臺灣海洋大學 / 商船學系 / 103 / Port is a hub of land and sea transport. The encounter rates of ships near the harbor is much higher than those in open ocean. In the other words, the frequancy of maritime accident surrounding the port is more than that in open sea. It is very important that the Port Authority maintains smooth flow of traffic. Vessel Traffic Services (VTS) have demonstrated that can implement shipping safety and smooth the flow of traffic. Because operators are important element of VTS system, it is necessary to analyze and compare the capabilities of the operator.
There are many researches on VTS operators based on corresponding general principle of IMO resolution or IALA recommendation V103-1 general principle. But they did not study further particulars about the practice.There conclusions are hard to apply to practice.
The study proposes the review of practical context with the capacities of the VTS operators which takes the bottom-up model to know how to VTS operators are. Using the IPA (Importance Performance Analysis) to analyze the enhanced factors of the Keelung VTS service qualities. The result shows that the first two key factors are improving English ability and taking the initiative to provide dynamic information of ships.
The study also use AHP (Analytic Hierarchy Process) to analyze the factors of the capacities of VTS operators which is more important effect about navigational safety. This study develop the self-designed programming written in matlab language. After running self-designed function,the top five important factors are as follows: the 1st rank is Standard Marine Communication Phrases (SMCP), the 2nd is the collection information skill, the 3rd is the ability of expression, the 4th is stress management and the following is radar plotting. The weight of capacities of the VTS operators of can be applied to recruit new VTS operators by the port authority.
According to the reviewing references and the result of this study, several recommendations and improvement measures are preposed as follows: establishing VTS operator training system and the trainees recurrent training, clearing code of practice and operating instructions, establishing VTS system legalization, and establishing a safety culture. In order to improve maritime system to ensure safety of navigation.The conclusions could be applied to the party concerned in this field.
Toward “Safe, Secure and Efficient Shipping on Clean Oceans“of becoming.

Identiferoai:union.ndltd.org:TW/103NTOU5728007
Date January 2015
CreatorsTsai, Kai-Hsin, 蔡凱馨
ContributorsTseng, Wei-Kuo, 曾維國
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format79

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