A Study of the Navy Logistic Supply Performance by using Balanced Scorecard as an indicator / 運用平衡計分卡觀點探討海軍後勤補給績效衡量指標之研究

碩士 / 義守大學 / 管理碩博士班 / 104 / Faced with the challenges of the twenty-first century, the government has allocated a considerable proportion of the general budget naval logistics expenditures of over the years to reinforce national defense despite having limited resources and insufficient finance,. Therefore, proposing visions and strategies for logistics supply support, allocating limited funds on the most appropriate aspects of logistics, and implementing logistics support plans is an undisputable responsibility of naval personnel engaging in logistics. The ultimate objectives are to achieve multiple benefits such as effective utilization of national defense resources, diverse utilization of manpower, a reasonable budget structure for national defense, the alignment of military capability development and public expectations, top-notch and effective weapons for the armed forces, and comprehensive capabilities for joint operations. Subsequently, limited national defense resources can be integrated, military capabilities can be completely transformed, naval quality can be enhanced, and a competitive edge of the armed forces can be maintained.
  The present study employed commissioned officers, non-commissioned officers, and contracted personnel engaging in naval logistics . The concept of the Balanced Scorecard was applied to the measurement of naval logistics performance in attempt to explore and develop performance measurement indicators suitable for the following four constructs: finance, customers, internal processes, and learning and growth. Using the Balanced Scorecard theory as a basis, we conducted interviews with and questionnaire surveys on the logistics personnel at all levels and performed descriptive statistics and a factor analysis of the questionnaire “Logistics Performance Indicators.” Subsequently, performance measurement indicators for naval logistics were created. These indicators are expected to serve as reference for high-level decision makers in planning the organization of future logistics functions and operational procedures.

Identiferoai:union.ndltd.org:TW/104ISU05457013
Date January 2016
CreatorsHung-Yu Cheng, 鄭宏宇
ContributorsJing Hu, 胡靖
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format82

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