The User Experience Design and Study of Mobile Navigation App for the Visually Impaired / 視障者行動導航之使用者經驗設計與研究

碩士 / 國立臺灣科技大學 / 設計研究所 / 104 / Using mobile apps to navigate our daily outings is very common for most of us. However, the visually impaired smartphone user does not benefit from this technology. A tremendous demand for independence & mobility remains unsolved.
Through the qualitative research methods like contextual inquiry, shadowing, and expert interview, we’d like to reveal how the visually impaired people walk, how they plan for trips, and how they use smartphone.
According to our preliminary study, visually impaired people use their smartphone by auditory sense. They are navigated by VoiceOver, an iOS screen reader that verbally describe every object and movement on the screen. However, most of the websites and apps usually display information in a visual thinking logic. The visually impaired users can encounter many difficulties of unfriendly information display and interaction design with those services. In addition, we found that when the visually impaired person walk on the streets, they incorporate all the available senses of touch, smell, and sound to perceive the environments. They would be able to locate themselves and decide which way to go according to those references. Unfortunately, none of the current navigation services provide the information. These factors lead to a frustrating navigation experience.
In this paper, we propose a mobile navigation app specially designed for the visually impaired smartphone user. Incorporating with VoiceOver usage pattern, we present a visually impaired user friendly interface for searching outing information. By leveraging the concept of O&M training, the app provides micro location info to the visually impaired users through Beacons along their journey to enhance the outing experience. Other than that, the app preserves the route details for users to review and share. Through our design and research, we hope to enhance visually impaired people’s cognition to their living environments, motivate them to explore the world on their own, and enable a greater sense of mobility & independence.

Identiferoai:union.ndltd.org:TW/104NTUS5619034
Date January 2016
CreatorsHsuan-Eng Chen, 陳萱恩
ContributorsHsien-Hui Tang, 唐玄輝
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format153

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