The application of QFD in the supply chain operation strategy: a case study of fishery company / 運用QFD發展企業在供應鏈中的營運策略-以某水產公司為例

碩士 / 國立中正大學 / 會計資訊與法律數位學習碩士在職專班 / 105 / This research focused on the development of electronic trading platform for Aquatic supply chain. Based on QFD(Quality function Deployment)and HOQ(House of Quality), the key factors that influence the participating intentions of suppliers and customers on the platform are derived. The results will provide the references for enterprises to allocate the resources and generate strategies.
From the perspective of customers, the top five factors of QFD and HOQ are integration of multiple purchasing demands, reduction of lost by normalization, minimization of supplier monopoly, and ability of selecting high price-performance ratio products. The top five technical aspects are e-market, temporary feeding system, price ratio system, cold chain logistics management, and product certification. Consumers value highly on the possibility of receiving more diversified products within the least timeframe, and suppliers should improve logistic system in order for consumers to purchase the products quickly.
From the perspective of suppliers, the top five factors of QFD and HOQ are increasing of industry development, transaction price of aquatic products, sales channel benefit, group purchasing and international purchasing, and the reduction of lose due to expired products . Top five technical aspects are cold chain logistics system, E-commerce platform, Temporary feeding system, payment system, and auction system.
Cold chain logistic management is the primary factor for integrating the requirements from the perspectives of customers and suppliers. Secondary target is platform management, and followed by financial management system. Inventory management and customer relationship management systems ranked the last two factors.

Identiferoai:union.ndltd.org:TW/105CCU01735015
Date January 2017
CreatorsLU,CHING-WEN, 盧敬文
ContributorsHorng, Shwu-Min, Chao,Chia-Lin, 洪叔民, 曹嘉玲
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format60

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