The Exploration on the Introduction of New Service Model Development – A Case Study of Ocean Freight Forwarder Company A / 海運承攬運送業導入新服務模式發展之探討- 以A公司為例

碩士 / 國立政治大學 / 經營管理碩士學程(EMBA) / 105 / Freight forwarders in the vigorous development of the cross-border electricity supplier's goods to accumulate more and more small, single ticket volume shrinking, the value of the goods is more and more high, and the ship company and the Airborne Inc eating pie international transport, shipping industry living space has been compressed to the difficult survival situation.
In 2013, launched the "customs clearance to express cargo shipping, freight forwarders to see this approach in the launch of a slim chance of survival, is a fast ship between Taipei port and Fujian Pingtan for transportation have made this way, originally designed for exclusive route, the Gulf of products using maritime express way after Fujian, Pingtan into the mainland, but in 2016 after the new government came to power, because of cross-strait relations frozen, Fujian Pingtan unilaterally for various reasons to delay all shipping Express customs clearance, make this originally called for the sea transport express line, a little change is not fast.
But the clearance measures already exist, this study will use the A company's expertise "in Guangdong Province - Keelung" this route as an example, based on the scope of legal basis in Taiwan, using the express shipping and customs, originally illegal fake courier shipping (grocery cabinet), by coincidence to standard way to transport with the establishment of customs clearance, new service development (NSD) as the research framework with quality function deployment (QFD) of the house of quality as the research methods, the establishment of new service development model, A company can create a new service and road in the existing infrastructure.

Identiferoai:union.ndltd.org:TW/105NCCU5388150
CreatorsChiang, Huai-Te, 蔣懷德
ContributorsLee, Yih-Yuh, 李易諭
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format105

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