The Relationships between Corporate Social Responsibility and Performance:An Empirical Study of Liner Shipping Company in Taiwan / 企業社會責任與績效關聯性之研究-以台灣地區貨櫃航商為例

碩士 / 國立臺灣海洋大學 / 航運管理學系 / 105 / The purpose of this study is to discuss the relationships between Corporate Social Responsibility and performance of liner shipping company in Taiwan, and to evaluate the degree of information disclosure reported in their CSR reports published by major liner shipping companies’ according to the GRI G4 standard, finally do the questionnaire survey to analyze the CSR indicators that companies most concerned. Follow GRI standard, there are three categories in the Specific Standard Disclosures, including Environmental, Social, and Economic, the average disclosure rates of CSR reports in liner shipping companies for each of the above three category are 39.1%, 30%, and 28.9% respectively.
Among the items listed in the category of Environmental disclosure, the “Emissions” aspect has the highest disclosure rate. In the category of Social Disclosure: the items of “Employment”, “Training and Education Diversity” and “Equal Opportunity” have the higher degree of disclosure rate. In the category of Economic, “Market Presence” aspect has the higher degree of disclosure rate.
The questionnaire results show that the Economic, Environmental and Social categories of corporate social responsibility have a significant positive impact on the customer performance of the liner shipping companies, and the Social category of CSR has a positive effect on the financial performance of the liner shipping companies. Aspects “regulatory compliance”, “market image” and “child labor” are the most concerned information to be disclosed in the carriers’ CSR report.

Identiferoai:union.ndltd.org:TW/105NTOU5301047
Date January 2017
CreatorsHung, Wei-Tzu, 洪偉慈
ContributorsLirn, Taih- Cherng, Shang, Kuo- Chung, 林泰誠, 桑國忠
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format74

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