碩士 / 中華大學 / 科技管理學系 / 106 / This research aims at exploring workplace stress, job burnout, and job satisfaction of workers from the railway industry, studying the relevance as well as variance between these factors. The scale of the research incorporates four main parts: personal backgrounds, stress, burnout, and job satisfaction. On the basis of a hypothesis, the research compiled data with a questionnaire directing at its research subjects: employees of Company T from the railway industry. 318 valid samples were collected from November 6th, 2017 to January 2nd, 2018, while the questionnaire was designed with Google sheets and distributed via e-mail and social media. Then, confirmatory factor analysis (CFA) was conducted to understand how different background variables affects workplace stress, job satisfaction, and job burnout as the collected data went through reliability analysis, descriptive statistical analysis, independent sample t test, analysis of variance, and regression analysis with SPSS. The analytical findings are listed as follows:
1.Job control and mental workload are the main factors that result in burnout for the employees of Company T.
2.The degree of burnout is lowered as the employees of Company T experience job satisfaction from work and from co-workers.
3.Emotional exhaustion is the source of burnout for the employees of Company T.
4.On job satisfaction, job control imposes a positive effect, while social support imposes a negative effect.
5.On job burnout, job control imposes a negative effect, while mental workload and social support impose positive effects.
6.Job satisfaction and job burnout of the employees of Company T impose negative effects on each othe
The findings of this research are offered as a reference for the railway industry and relevant organizations, with the hope of boosting understandings so as to moderate workplace stress, decrease the feeling of burnout, and increase job satisfaction for employees.
| Identifer | oai:union.ndltd.org:TW/106CHPI0230019 |
| Date | January 2018 |
| Creators | YANG, CHIA-HSUN, 楊家薰 |
| Contributors | CHEN,TUNG-LIANG, 陳棟樑 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 94 |
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