碩士 / 崑山科技大學 / 企業管理研究所 / 106 / The purpose of this study is to understand the cause of conflict for the Taiwan traditional firms with overseas subsidiaries and further to discover the relevant coping strategies on conflict management and countermeasures.This paper introduces Thomas & Kilmann (1976)’s five conflict mode (competition, collaboration, compromise, avoidance, accommodation) and Steers (1991)’s four types of conflict (behavior conflict, target conflict, affective conflict, cognitive conflict). This study mainly focuses on the semi-structured interview method of qualitative in-depth interview. This study targets participants who are senior managers having been serving more than 20 years in the traditional industry. This study conducts Yin’s multiple sources of data collection including: documents, interviews, records, participatory observation and researcher’s personal working experience. The results suggest that eight types of conflict (1) cultural differences determine different management styles, (2) personal subjective awareness leads to internal conflict, (3) Conflict between personal and organizational goals, (4) language barrier causes conflict, (5) personal ego superiority cause conflict, (6) The different recognition on time management, (7) Unclear job duty , (8) cultural differences leads to different work attitude . This paper further takes Thomas & Kilmann (1976) five modes as the coping strategy of conflict management, and also integrates Hofstede (1993) five cultural dimensions to explain conflict management.
| Identifer | oai:union.ndltd.org:TW/106KSUT0121011 |
| Date | January 2018 |
| Creators | LEE, PEI-FANG, 李佩芳 |
| Contributors | LI, CHENG-LUNG, 李政隆 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 66 |
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