碩士 / 國立交通大學 / 管理學院運輸物流學程 / 106 / The maritime industry plays an influential role in the international trade. In practice, shipping companies usually authorize local shipping agents to serve as a bridge between shipping companies and shippers. The importance of role of shipping agents is self-explained. Consequently, in order to ensure the service quality and quantity of these agents, shipping companies usually conduct evaluation on shipping agents periodically. However, the commonly adopted evaluation criteria are their contribution to shipping volume and revenue, which would be determined not only by their performance but also by the economic intensity of local countries. Without deflating the effects of external factors, the performance evaluation of shipping agents might be rather misleading.
Based on this, this study collected recent performance evaluation results on shipping agents of the study shipping company as well as 14 potential internal and external factors in 2017. Stepwise regression model with a backward selection method was used to select significant factors. The estimation results show that four variables, including the growth rate of exports, the number of shipping routes, subsidiary company or not, and the amount of Taiwan imported from the local country, have significantly positive effect on shipping agent’s performance and obviously, are not under control of shipping agents, suggesting without deflating the effects of these four external factors, the performance evaluation would be misleading. According to the estimated regression model, the adjusted performance evaluation is then proposed.
| Identifer | oai:union.ndltd.org:TW/106NCTU5725014 |
| Date | January 2018 |
| Creators | Lee, Hsin-Ru, 李欣儒 |
| Contributors | Chiou, Yu-Chiun, 邱裕鈞 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 46 |
Page generated in 0.0058 seconds