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An evaluation framework for citizen participation in urban transportation planning

Although the planning and implementation of recent
transportation projects have attempted to involve the public
at critical stages, the persistence of conflicts between an
efficient metropolitan transportation system and the needs of
residents of the quiet enjoyment of their communities suggests
the need to study and evaluate the effectiveness of
participatory planning. This thesis explores the role of
citizen participation in urban transportation planning and
proposes an evaluation framework which is tested through its
application to two recent transportation projects. This
framework includes nine requisites for effective citizen
participation which were drawn from the literature and the
review of other related transportation case studies. These
requisites relate to:
•Objectives Defined
•Good Timing
•Effective Communications
•Accessibility to the Process
•Government Responsiveness
•Community Representation
•Commitment
•Credibility
•Flexibility
By drawing on the experiences and perceptions of key participants of each case, the thesis assessed the effectiveness of each program. An evaluation matrix which is also based on these requisites is also proposed as a planning tool.
The framework is tested through its application to the Cassiar Street Connector case in Vancouver and the Kensington Avenue Overpass project in Burnaby. Selected participants covering the local community, and appointed and elected municipal and provincial officials who were involved in each case were interviewed. Through their perceptions and
insights, the framework was used to assess the effectiveness of the citizen participation component of the case.
Results suggest that the framework can be considered a positive step towards a more general framework and towards a general improvement in the field of evaluation. While not a conclusive or exhaustive list of requisites, the framework does offer the advantage of including those requisites which, according to both the literature and the interviewees, are fundamental to participatory planning.
The proposed matrix should be considered as an effective planning tool which allows for evaluation and monitoring complete participation programs as well as focussing on a specific requisite. Furthermore, it can be used as both an interim and final report card on a citizen participation program. The matrix also lends itself to a spreadsheet application.
The thesis suggests the importance of a well defined organizational structure for citizen participation such as an advisory body or supervisory committee. These structures appear to offer advantages in providing a forum for the major participants, including the affected communities, to participate effectively in the planning process. Furthermore, the thesis recommends that the Provincial Ministry of Transportation and Highways' transportation planning efforts would benefit from a strong public consultation function, to complement its engineering and technical mandates. / Applied Science, Faculty of / Community and Regional Planning (SCARP), School of / Graduate

Identiferoai:union.ndltd.org:UBC/oai:circle.library.ubc.ca:2429/28339
Date January 1988
CreatorsInnes, Robert George
PublisherUniversity of British Columbia
Source SetsUniversity of British Columbia
LanguageEnglish
Detected LanguageEnglish
TypeText, Thesis/Dissertation
RightsFor non-commercial purposes only, such as research, private study and education. Additional conditions apply, see Terms of Use https://open.library.ubc.ca/terms_of_use.

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