Filtering out and replying automatically to emails are of interest to many but is hard due to the complexity of the language and to dependencies of background information that is not present in the email itself. This paper investigates whether Latent Dirichlet Allocation (LDA) combined with Random Forest classifier can be used for the more general email classification task and how it compares to other existing email classifiers. The comparison is based on the literature study and on the empirical experimentation using two real-life datasets. Firstly, a literature study is performed to gain insight of the accuracy of other available email classifiers. Secondly, proposed model’s accuracy is explored with experimentation. The literature study shows that the accuracy of more general email classifiers differs greatly on different user sets. The proposed model accuracy is within the reported accuracy range, however in the lower part. It indicates that the proposed model performs poorly compared to other classifiers. On average, the classifier performance improves 15 percentage points with additional information. This indicates that Latent Dirichlet Allocation (LDA) combined with Random Forest classifier is promising, however future studies are needed to explore the model and ways to further increase the accuracy.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:his-14710 |
| Date | January 2017 |
| Creators | Halmann, Marju |
| Publisher | Högskolan i Skövde, Institutionen för informationsteknologi |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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