Digital transformation is an area of research that has received a lot of attention in recent years. When talking about it in the context of entrepreneurship, digitalization is changing business interactions as well as completing different tasks. Since the businesses are not working in isolation, but can be rather seen as part of complex ecosystems interacting with different stakeholders, there is an unexplored research area regarding digitalization of ecosystems. The purpose of this research is to extend the literature on value creation and delivery within complex multi-stakeholder ecosystems using digital platforms and the change in the roles and responsibilities of stakeholders. The empirical research is based on qualitative approach utilizing case-study to investigate how the roles and responsibilities of an ecosystem have changed via semi-structured interviews. The findings indicate that digitalization changes the ecosystem by optimizing the existing interactions between different stakeholders as well as enabling stakeholders to take new roles on the digital platforms. Roles were impacted in terms of power and leadership over the ecosystem, but to a larger extent there was a shift in how stakeholders carried out their responsibilities. Additionally, digital technologies change the responsibilities by automation as well as taking over certain roles in the form of machine learning algorithms.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:hj-44154 |
| Date | January 2019 |
| Creators | Bonollo, Nicolas, Poopuu, Preedik |
| Publisher | Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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