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Identifying and Tackling Diversity of Management and Administration of a Handover Process

Software handover is a de facto process in all software organizations. It is one of the most business critical and complex processes. It is also one of the most diverse processes, and thereby, one of the most difficult processes to define. Despite this, software handover is not well recognized within the academia. Right now, there are no software handover process models whatsoever although software organizations desperately need guidelines for how to perform this important and critical task. To aid them in defining their handover process models, we are in the process of creating Evolution and Maintenance Management Model (EM 3 ): Software Handover focusing on handover (alias transition) of a software system from developer to maintainer. In this paper, we evaluate one of the EM 3 components, Management and Administration (MA), addressing activities for planning and controlling the transition process, its schedule, budget and resources. We do it within 29 organizations. Our primary goal is to find out whether the component is realistic and whether it meets the needs and requirements of the software industry today. Using the feedback from the industry, we tackle process diversity using the C ontext- D riven P rocess Orchestration M ethod (CoDPOM). / <p>QC 20120223</p>

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:kth-90189
Date January 2011
CreatorsKhan, Ahmad Salman, Kajko-Mattsson, Mira
PublisherKTH, Programvaru- och datorsystem, SCS (Stängd 20120101), KTH, Programvaru- och datorsystem, SCS (Stängd 20120101)
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeConference paper, info:eu-repo/semantics/conferenceObject, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess
RelationLecture Notes in Computer Science ; 6759, Product-Focused Software Process Improvement : 12th International Conference, PROFES 2011, Torre Canne, Italy, June 20-22, 2011 Proceedings, p. 156-170

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