Background - The demand for management consultants in projects has been growing. However, many projects fail to integrate knowledge due to communication issues. Management consultants therefore need to be able to communicate and integrate knowledge in projects. Informal communication is very important and can be used to integrate knowledge efficiently in projects. Thesis aim - The aim of the thesis is therefore to enlighten how informal communication affects the integration of management consultants’ knowledge in projects. Methodology - This is a qualitative cross-sectional study, where primary data was collected through semi-structured interviews with twelve management consultants from nine different companies. Findings - Informal communication affects management consultants’ knowledge integration in projects in several ways. Most commonly by creating trust and strong relations, which enhances the knowledge integration in projects. However, unfavorable unstructured communication can lead to uncontrolled knowledge that threatens the knowledge integration. Therefore, informal communication needs to be balanced, used in the right way and used in combination with formal communication to be as efficient as possible for knowledge integration in projects.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:liu-157730 |
| Date | January 2019 |
| Creators | Larsson, Sandra, Hermansson, Marika |
| Publisher | Linköpings universitet, Företagsekonomi, Linköpings universitet, Företagsekonomi |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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