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Process improvement in a third world organisation : a study from Sub Saharan Africa

First World improvement theory has been tested in a Third World organisation. A First World improvement process has been defined as a tool for testing. The objective of this thesis is to answer the research question: How does a Third World environment influence the introduction and application of a First World improvement process? The proposed five-stage improvement process was applied in case studies, which examined the Companywide Process, Cement Packing and Quality Control. The conclusion is that a First World improvement process, with only minor changes, can operate successfully in a Third World environment, provided management is truly committed to the concept of improvement. / <p>Godkänd; 2001; 20070314 (ysko)</p>
Date January 2001
CreatorsIsaksson, Raine
PublisherLuleå tekniska universitet, Industriell Ekonomi, Luleå
Source SetsDiVA Archive at Upsalla University
Detected LanguageEnglish
TypeLicentiate thesis, monograph, info:eu-repo/semantics/masterThesis, text
RelationLicentiate thesis / Luleå University of Technology, 1402-1757 ; 2001:24

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