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Communication in Cross-Functional New Product Development Teams : A Case Study of a New Product Development Project in Sandvik

The research aims at analyzing the internal communication in a new product development project of Sandvik with expectation to explore possibilities of improvement. Throughout the research, internal communication seems to have a great impact on innovation and project performance. Several critical factors in building effective communication were identified as team size, superordinate goals, centralization of communication, early involvement, physical proximity, and leadership. Meetings were considered as a major and efficient method of communication within the project. Based on these issues, recommendations for improving internal communication within the project were suggested.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mdh-18188
Date January 2013
CreatorsNguyen, Anh Thi, Rukavishnikova, Alena
PublisherMälardalens högskola, Akademin för ekonomi, samhälle och teknik, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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