Over the last few years, research about trust in e-commerce has been conducted. Research has found different elements that might induce trust in such a website. However, this paper examines how trust in mobile travel applications and applications where the users can meet new people can be increased, by conducting an online survey and interviews. Different trust increasing elements are found, while using the application Travls as a case study in this research.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:sh-24073 |
| Date | January 2014 |
| Creators | Hasslacher, Laura |
| Publisher | Södertörns högskola, Institutionen för naturvetenskap, miljö och teknik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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