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Local government performance measurement : a commentary

Performance measurement is a management tool that provides governments with oversight and accountability for departments and activities underneath the government’s jurisdiction. It also allows governments to prioritize activities and pick between alternative strategies, using evidence-based decision-making. Local governments in the United States are turning to performance measurement to increase transparency and accountability to their stakeholders, the citizens. Yet, as performance measurement grows in popularity, the focus shifts from action-oriented analysis of measures to rote reporting. This paper examines the reasons why and explores solutions to the problem. / text

Identiferoai:union.ndltd.org:UTEXAS/oai:repositories.lib.utexas.edu:2152/ETD-UT-2012-08-6342
Date29 November 2012
CreatorsZamesnik, Katharine Ann
Source SetsUniversity of Texas
LanguageEnglish
Detected LanguageEnglish
Typethesis
Formatapplication/pdf

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