The cultural practice of tattooing has a long and vibrant history, and previous scholars have explored their meanings from a variety of theoretical viewpoints ranging from their aesthetic qualities to their ability to contribute to the social construction of subjectivity. But relatively little attention has been paid to the labor process involved in the production of tattoos. Tattooing as an occupation provides a compelling case study to understand post-bureaucratic service work, both because the product is full of social meaning for consumers and because the work of tattooing falls outside of the dominant framework through which interactive service provision has been theorized in the past. Using interview data collected from tattoo artists and their clients, this dissertation explores how interactive service encounters exist as complex terrains upon which workers and customers co-construct and communicate consumptive and productive identities. Specifically, it seeks to address what meanings and expectations clients bring into their encounters with tattoo artists, and how do the needs and intentions of clients inform direct service provision, and how tattoo artists understand, and address, and perform their work absent managerial oversight and bureaucratic control.
| Identifer | oai:union.ndltd.org:VANDERBILT/oai:VANDERBILTETD:etd-03272017-185706 |
| Date | 12 April 2017 |
| Creators | Glynn, Sarah Jane |
| Contributors | Timothy Vogus, Karen Campbell, Laura Carpenter, Daniel Cornfield |
| Publisher | VANDERBILT |
| Source Sets | Vanderbilt University Theses |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.library.vanderbilt.edu/available/etd-03272017-185706/ |
| Rights | unrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to Vanderbilt University or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report. |
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