Researchers have long studied the precursors to the reporting of deviant workplace acts. Previous research has often relied on descriptive studies utilizing survey research and/or simplistic models with one or two narrowly defined antecedents and demographic proxy variables. Results of these studies have resulted in inconsistent and even conflicting findings. The current study aimed to examine the causal antecedents of deviant act reporting in a more holistic way. Policy capturing was utilized to study intentions to report workplace deviant acts. Policy capturing is an idiographic approach where scenarios are used to establish the differential weighting of cues in judgment formation or behavioral intentions. Three causal antecedents were investigated. The locus of aggression and seriousness of the offense antecedents were based on the Robinson and Bennett (1995) typology of deviant acts. The third antecedent was the manipulation of the workplace offender (e.g., supervisor or peer). Subfacets of the Big Five characteristics previously found to be correlated with deviant behaviors were chosen for inclusion.
Participants were educators or administrators in higher education and were asked to rate how likely they would be to report a deviant incident via two different reporting options (e.g., internal vs. external). Each participant completed several demographic items, three subfacet personality inventories, and 32 hypothetical scenarios. Hierarchical linear model was utilized for the analyses. Results showed support for the hypotheses predicting that the three situational cues would affect intentions to report. For the internal model, the three situational cues and two-way interactions accounted for a 48.2% reduction in error variance; a 52.3% reduction for the external model. The minor/serious situational cue had the highest relative cue weight for both reporting avenues. Personality variables had little effect on reporting intentions. The only significant result was found in the internal model where more cooperative individuals were more likely to report an infraction.
This study serves as a baseline for future research on deviant act reporting. By utilizing the Robinson and Bennett (1995) typology, this research took an innovative approach to examining the reporting of acts within a classification system as opposed to previous studies which only examined specific behaviors. / Doctor of Philosophy / The interest in understanding deviant act reporting stems from the fact that deviant incidents are high, there are negative effects on other employees, and organizations can incur substantial financial ramifications. However, these acts are often not reported by other employees and, subsequently, behaviors are never addressed or rectified. Research in the area of reporting deviant acts has been inconsistent and has often lead to contradictory findings. The current study examined workplace deviant act reporting more holistically. A technique called policy capturing was utilized to determine which aspects of deviant acts are most likely to impact reporting intentions. Three aspects of the deviant act were examined. The locus of aggression (interpersonally directed vs. organizationally directed) and seriousness of the offense (minor vs. serious) were based on a typology of deviance developed by Robinson and Bennett (1995). The third aspect of the deviant act to be examined was the manipulation of the offender (supervisor of the witness or a peer of the witness). In addition, the impact of three personality aspects (cooperation, dutifulness and assertiveness) were examined.
Participants were educators or administrators in higher education and the scenarios were based on potential scenarios applicable to this setting. Participants were asked to rate the likelihood they would report the deviant act either internally or externally. Results showed that all three aspects of the deviant act played a role in reporting intentions via both reporting channels. By far, the seriousness of the offense was the most important aspects in individuals' decision to report. Personality variables had little effect on reporting intentions with cooperative individuals being more likely to report an infraction through internal channels. This study serves as a baseline for future research on workplace deviant act reporting.
| Identifer | oai:union.ndltd.org:VTETD/oai:vtechworks.lib.vt.edu:10919/104117 |
| Date | 14 January 2020 |
| Creators | Bodo, Bethany J. |
| Contributors | Psychology, Hauenstein, Neil M. A., Axsom, Danny K., Foti, Roseanne J., Stephens, Robert S. |
| Publisher | Virginia Tech |
| Source Sets | Virginia Tech Theses and Dissertation |
| Detected Language | English |
| Type | Dissertation |
| Format | ETD, application/pdf, application/pdf, application/pdf, application/pdf, application/pdf |
| Rights | In Copyright, http://rightsstatements.org/vocab/InC/1.0/ |
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