This study examined the role of status (i.e., occupational position and gender) in the frequency and experience of workplace incivility. Participants were 89 university students over the age of 20 who currently were employed and completed measures assessing their experiences of incivility at work, the instigator of the incivility, and jobrelated outcomes (i.e., turnover intent, job satisfaction, and organizational commitment). Consistent with hypotheses, supervisors were more likely to be instigators of incivility than coworkers. Participants also reported lower job satisfaction when the instigator was a supervisor, and lower organizational commitment and higher turnover intent when the instigator was male. These results suggest that status does have some effect on the consequences of incivility.
| Identifer | oai:union.ndltd.org:WKU/oai:digitalcommons.wku.edu:theses-1266 |
| Date | 01 May 2006 |
| Creators | Settle, Sherri |
| Publisher | TopSCHOLAR® |
| Source Sets | Western Kentucky University Theses |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Masters Theses & Specialist Projects |
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