Changing reference service environment: A review of perspectives from managers, librarians, and users

Description

This is a preprint of an article published in the Journal of Academic Librarianship 25(3), pp. 178-186. This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which usersâ information-search processes and librariansâ intervention in reference service are integrated.

Links & Downloads

1. Changing reference service environment: A review of perspectives from managers, librarians, and users 1999, 25(3):178-186 Journal of Academic Librarianship
2. http://hdl.handle.net/10150/105385
3. Journal of Academic Librarianship

Tags

Reference Services

Academic Libraries

Additional Fields

Identifer	oai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/105385
Date	January 1999
Creators	Rieh, Soo Young
Publisher	Elsevier B.V.
Source Sets	University of Arizona
Language	English
Detected Language	English
Type	Journal Article (Paginated)