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Methodology to assess the user's perception of quality of service

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1. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.272830

Identifer	oai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:272830
Date	January 2003
Creators	Babulak, Eduard
Publisher	Staffordshire University
Source Sets	Ethos UK
Detected Language	English
Type	Electronic Thesis or Dissertation