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Measuring and improving quality of service : a cross cultural study of postal services in Iran and the UK

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Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:311769
Date January 1999
CreatorsAbbasi, Mohammad R.
PublisherUniversity of the West of Scotland
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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