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Quality improvement initiatives in the motor retail trade : a study in the development and effects of quality improvement in the Cowie Group Plc

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Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:368125
Date January 1998
CreatorsWilloughby, Stephen C.
PublisherUniversity of Sunderland
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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