The impact of the Intranet on knowledge management within an Omani organisational context is investigated. The main purpose is twofold, to investigate the use, benefit and impact of the Intranet on Omani organisations and to identify factors that make organisations successful in using an Intranet. A quantitative survey is used as the main data collecting method, however, some qualitative means are used in each of two mini case studies to test the validity of the proposed model and inform a detailed case study. Using the strategy of multiple paradigms, the robustness of the results is shown to be increased and cross-validation is achieved. A number of statistical techniques such as descriptive statistic, Speraman correlation and regression are used to derive to the results. While most of the participants report the benefits from the use of the Intranet for their organisations in managing organisational knowledge, it is shown that currently Omani companies' experience is mostly limited to explicit knowledge. Furthermore, the empirical findings clearly link success with positive interaction between IT staff training, management support, availability of funds, user participation and organisational culture factors. The results of logistic regression analysis suggest that 89% of the variation in the level of Intranet usagew ithin Omanic ompaniesis attributedt o thesef actors. The model presented not only gives a description of the use and benefits of the Intranet within Omani organisations but offers a prescription of the factors that need to be considered in the implementation of the Intranet and the consequent utilisation of the technology to its full potential. The factors are of great importance, particularly to practitioners hoping to change the attitudes and the behaviour of employees who are reluctant to actively participate in the acquisition and exchange of knowledge. In the adopting and implementing Intranet based strategies for knowledge management in Oman, it is vital that these factors are considered.Practitioners and researchers alike will benefit from the results obtained. Researchers may benefit from the theoretical framework, which may form the basis for further empirical research. In addition, practitioners have gained models to guide them in implementing and using the Intranet to manage knowledge, the most valuable resource available to ensure organisational success.
| Identifer | oai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:391845 |
| Date | January 2001 |
| Creators | Al-Gharbi, Khamis Nasser |
| Publisher | De Montfort University |
| Source Sets | Ethos UK |
| Detected Language | English |
| Type | Electronic Thesis or Dissertation |
| Source | http://hdl.handle.net/2086/4911 |
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