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An operations centred model of service quality

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Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:391849
Date January 2001
CreatorsGalloway, R. Les
PublisherDe Montfort University
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation
Sourcehttp://hdl.handle.net/2086/4217

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