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Internet interpersonal communications : an industrial design approach to interfaces and products

The Internet provides interpersonal communication that does not merely emulate the 'real' world but offers radically innovative design options; this study investigates related theoretical contexts to expound new conclusions which recognise both non-pre-existing needs and long-term concerns from an industrial design perspective. The study consists of a contextual section and a practice-related section, and generates preliminary design recommendations in the contextual section as a result of exploring and reviewing: 1) socio-psychological; 2) socio-technological; and 3) technological contexts related to internet interpersonal communication. The preliminary design recommendations are based on the most significant internet interpersonal communication potential identified in the contextual section: 1) the absence of the physical body, 2) the need for artificial interfaces, 3) requirements of human-to-human interaction, and 4) support of controllability. The practice-related section, utilising simulated practice activity, assesses each preliminary design recommendation in terms of its degree of practicality and efficiency, and concludes with an identification of the most important principles for internet interpersonal communication interface and product design as below: a) To design the interface as an efficient self-presenter considering human-tohuman interaction preferentially, and b) To harmonise the technological provisions and distinct internet interpersonal communication opportunities as a benefit for individual users. The preliminary design recommendations are further revised with respect to their hierarchical relations in connection with the principles above, and it is suggested that 'omni-dimensional interface/design' would be a sensible direction for internet interpersonal communication interface and product design as well as for most design disciplines related to information communications technologies. In addition, industrial designers focusing on service design could offer effective and efficient guidance to an industry in which technology is becoming less tangible and in which multidisciplinary collaboration is necessary

Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:406790
Date January 2004
CreatorsRoa, Seungwan
PublisherGoldsmiths College (University of London)
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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