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Discovery of the CRM behaviour theory : managing corporate customer relationships in the changing telecoms industry

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Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:444495
Date January 2007
CreatorsLabus, Michael
PublisherUniversity of the West of England, Bristol
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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