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The technology acceptance model : a critical analysis with reference to the managerial use of information and communication technology (ICT)

Studying how individuals accept new computer systems is one of the main issues in information systems research. Organisations need to develop and implement information and communication technology systems successfully. Successful implementation of any system depends op, its acceptance and use by potential users. This thesis investigates how managers make their decisions towards new information and communication technology systems. It is a new extension to the technology acceptance model, which includes new factors which have direct and indirect influence on managers' decisions to use new technology. The thesis pursues an answer for the research question 'what factors affect managers' decisions to accept or reject a new information and communication technology system?' This research adds more constructs to the original technology acceptance model which are adapted from the theory of reasoned action, the theory of planned behaviour and other information systems development theories such as user participation, user interface design and management support. This research adopts action research, case study and web survey methods to test the 22 hypotheses. The results confirm the new extended technology acceptance model which is an addition to the literature of computer systems adoption.

Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:485453
Date January 2007
CreatorsAlrafi, Aziz
PublisherLeeds Beckett University
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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