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The role of behavioural interventions in improving knowledge sharing in organizations

This thesis addresses a problem in knowledge sharing context: how to determine and influence knowledge sharing behaviour in order to improving knowledge sharing in organization. A conceptual model based on Theory of Planned Behaviour (TPB) and other knowledge sharing models are adopted. The conceptual model named behaviour intervention knowledge sharing (BI-KS) model is formed. The model investigates the factors affecting individual's knowledge sharing behaviour in the organization. Constructs are identified and the constructs' validity and reliability are checked by using proposed survey feedbacks. The survey was conducted across four different organizations in P.R.C. same set of data used for testing research hypotheses to answer the research questions. The model is finalized after twice revision to ensure the model produces a good fit. The research finding is that the roles of behavioural intervention variables have been determined and explained in the knowledge sharing process in organizations. Perceived social pressure (subject norm) was found served as key predictor in the conceptual BI-KS model. Perceived social pressure and perceived self-efficacy were found to have direct and indirect influences with knowledge sharing behaviour. Past behaviour, moral obligation, and intention to knowledge sharing were also found to affect the actual knowledge sharing behaviour.

Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:518550
Date January 2009
CreatorsZhang, Hui
PublisherUniversity of Manchester
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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