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Managing online communications and feedback relating to the Welsh visitor attraction experience : apathy and inflexibility in tourism marketing practice?

Understanding of what constitutes a tourism experience has been the focus of increasing attention in academic literature in recent years, For tourism businesses operating in an ever more competitive marketplace, identifying and responding to the needs and wants of their customers, and understanding how the product or consumer experience is created is arguably essential.

Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:742179
Date January 2018
CreatorsThomas, David Huw
PublisherUniversity of Wales Trinity Saint David
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation
Sourcehttp://repository.uwtsd.ac.uk/901/

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