by Law Po-yee, Annie and Li Lai-fong. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1995. / Includes bibliographical references (leaves 51-53). / ABSTRACT --- p.ii / ACKNOWLEDGEMENT --- p.iii / TABLE OF CONTENTS --- p.iv / LIST OF FIGURES --- p.v / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Objective of Study --- p.1 / Scope of Study --- p.2 / Background --- p.2 / Development of ISO 9000 --- p.4 / Concept of ISO 9000 --- p.5 / Chapter II. --- LITERATURE REVIEW --- p.9 / The Experience of Singapore --- p.9 / The Experience of U.S. and Canada --- p.11 / The Experience of Hong Kong --- p.13 / Chapter III. --- METHODOLOGY --- p.17 / Secondary Data Source --- p.17 / Primary Data Source --- p.21 / Chapter IV. --- FINDINGS AND LIMITATIONS --- p.24 / Findings from Questionnaires and Interviews with Respondents --- p.24 / Experience of a Consultant : HKPC --- p.31 / Experience of the Registrar : HKQAA --- p.33 / Limitations --- p.37 / Chapter V. --- CONCLUSIONS AND RECOMMENDATIONS --- p.39 / APPENDIX --- p.46 / BIBLIOGRAPHY --- p.51
Identifer | oai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_318309 |
Date | January 1995 |
Contributors | Law, Po-yee Annie., Li, Lai-fong., Chinese University of Hong Kong Graduate School. Division of Business Administration. |
Publisher | Chinese University of Hong Kong |
Source Sets | The Chinese University of Hong Kong |
Language | English |
Detected Language | English |
Type | Text, bibliography |
Format | print, v, 53 leaves : ill. ; 30 cm. |
Coverage | China, Hong Kong, China, Hong Kong |
Rights | Use of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/) |
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