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Automation of the bank operation system in the Hong Kong offices of a multi-national bank: a case approach.

by Thomas Li Yuen-cheuk, Tina Yeung Chi-yin. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1993. / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- METHODOLOGY & TERMINOLOGY --- p.2 / Methodology --- p.2 / Terminology --- p.4 / Chapter III. --- BACKGROUND INFORMATION --- p.6 / Company Statistics --- p.6 / Situation Before the Automation Project --- p.7 / Major Trends in Banking in the 90's --- p.8 / Chapter IV. --- THE NEW SYSTEM --- p.11 / Characteristics of the New System (SYSCO) --- p.11 / Functional Overview --- p.18 / Chapter V. --- "THE IMPLEMENTATION TEAM, PLAN AND PROCESS" --- p.36 / Life Time for SYSCO --- p.36 / Implementation Plan --- p.37 / Why Hong Kong is Chosen as the Second Pioneer Site? --- p.38 / The Project Organisation --- p.39 / Implementation Schedule --- p.42 / Chapter VI. --- IMPLEMENTATION DIFFICULTIES --- p.45 / Chapter VII. --- POST-IMPLEMENTATION RESULTS --- p.57 / Sampling --- p.57 / Findings and Interpretations --- p.58 / Chapter VIII. --- CONCLUSION --- p.72 / Lession to Learn --- p.72 / Conclusive Remarks --- p.75 / APPENDIX / Chapter I. --- User Opinion Survey Questionnaire --- p.77 / Chapter II. --- Customer Opinion Survey Questionnaire --- p.80

Identiferoai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_319092
Date January 1993
ContributorsLi, Thomas Yuen-cheuk., Yeung, Tina Chi-yin., Chinese University of Hong Kong Graduate School. Division of Business Administration.
PublisherChinese University of Hong Kong
Source SetsThe Chinese University of Hong Kong
LanguageEnglish
Detected LanguageEnglish
TypeText
Formatprint, [4], 83 leaves : ill. ; 30 cm.
CoverageChina, Hong Kong, China, Hong Kong
RightsUse of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/)

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