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Compulsive Technology Use

Information technology engages users in a variety of ways. No longer confined to information systems in organizational contexts, technology has become much more pervasive and personalized. As individuals are increasingly exposed to the types of triggers that prompt automatic technology engagement, technology use has moved beyond the bounds of intentionality. This leads to the development of technology-use behaviors that may become automatic or difficult to control. Individuals can begin to develop spontaneous-use behaviors and feel compelled to interact with the systems they use. This new type of system use is called compulsive technology use. Compulsive technology use is defined as spontaneous interaction with an information system or technology that is unintentional, uncontrollable, effortless, and efficient. Compulsive technology use is effortless and efficient in that it does not interfere with other cognitive processes. Compulsive technology use is unintentional in the sense that no act of will is required to initiate it. Compulsive technology use is uncontrollable in that a person has difficulty controlling the process once it has been initiated. But little is known about what drives compulsive technology use. This dissertation explores the phenomenon of compulsive technology use in the context of mobile applications. The roles of technology habit and perceptions of sunk costs in the development of compulsive technology use will be addressed. In addition, identifying the technological drivers of technology habit will contribute to the understanding of how the characteristics and features of technology influence compulsive technology use. / A Dissertation submitted to the Department of Management in partial fulfillment of the requirements for the degree of Doctor of Philosophy. / Spring Semester, 2014. / April 4, 2014. / Automatic, Compulsive, Habit, Mobile Apps, Sunk Costs, Triggers / Includes bibliographical references. / Ashley Bush, Professor Directing Dissertation; Charles Hofacker, University Representative; David Paradice, Committee Member; Deborah Armstrong, Committee Member.
ContributorsClements, Jeffrey A. (authoraut), Bush, Ashley (professor directing dissertation), Hofacker, Charles (university representative), Paradice, David (committee member), Armstrong, Deborah (committee member), Department of Management Information Systems (degree granting department), Florida State University (degree granting institution)
PublisherFlorida State University, Florida State University
Source SetsFlorida State University
LanguageEnglish, English
Detected LanguageEnglish
TypeText, text
Format1 online resource, computer, application/pdf
RightsThis Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). The copyright in theses and dissertations completed at Florida State University is held by the students who author them.

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