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AN ANALYSIS OF THE PERCEPTIONS OF MANAGERS AND SUPERVISORS CONCERNING THE USEFULNESS AND PERFORMANCE OF SELECTED COMPETENCIES NEEDED BY SUPERVISORS

This study determined the perceptions of first-line supervisors and managers regarding the usefulness of competencies needed by supervisors to function effectively in their positions, and the perception of each group regarding the supervisors' performance of these competencies. In the study, the perceptions of these two groups were surveyed and their responses analyzed to determine the degree of agreement between and among them. / Data were collected through a questionnaire developed for the study and administered on-site in the two plants; the questionnaire used a Likert-type rating scale for each of 30 competencies which respondents rated in terms of usefulness to and performance of supervisors. The data were analyzed using a Chi-square test and a comparison of the ten competencies ranked by the majority of responses from each group which fell in the top level of the rating scale for the category of Usefulness and the top two levels in the category of Performance. / While the literature suggested a conflict between managers and supervisors, the results of this study did not support this assumption as applied to individual plants. The major findings indicated that managers and supervisors show more agreement within plants but greater disagreement across plants. When determining perceptions of need, the critical factor appeared to be the plant itself rather than the group within each category (for example, supervisors or managers). There was also more agreement in one plant than in the other which suggested that there were variables within the plants, not examined in this study, which would help to explain these differences. The study results suggested strongly that plant characteristics influence the perceptions of the managers and supervisors who work there. / The analysis done in this study pointed clearly to the essential value of a needs assessment as a diagnostic tool for individual plants. / Source: Dissertation Abstracts International, Volume: 43-07, Section: A, page: 2431. / Thesis (Ph.D.)--The Florida State University, 1982.

Identiferoai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_74870
ContributorsBRISCOE, DIANE BUCK., Florida State University
Source SetsFlorida State University
Detected LanguageEnglish
TypeText
Format136 p.
RightsOn campus use only.
RelationDissertation Abstracts International

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