As organizations attempt to gain advantages through the use of information technology (IT), successful management of initiatives (projects) involving the implementation and deployment of IT becomes critical. The research model suggested key factors within the IT initiative context likely to affect the management of an IT initiative, and ultimately the level of project success. Six research questions generated nine propositions regarding the nature of the impacts and relationships among the research variables: actors, initiative characteristics, agenda management, agenda characteristics, and issue characteristics. / A case study design involved observation of both longitudinal and retrospective projects at a single site to gain a greater understanding of how organizations manage projects involving IT. Six propositions were at least partially supported, suggesting differences in stakeholder group representation, project management team size, types and utilization of tracking and communication mechanisms, agenda size, turnover, and profiles between successful and less successful projects. These findings should provide managers with increased knowledge about which factors are likely to impact project performance, suggesting areas to monitor in order to affect changes to improve project performance. / Although three propositions were not supported, the data appeared to challenge the specific relationships explored in the propositions, rather than the validity of the factors themselves, raising other issues that are likely to provide directions for future research. In addition, this research questions the usefulness of traditional project success measures that focus on short-term evaluation of project performance, suggesting the need for both longer term and more integrative measures for assessing project performance. / Source: Dissertation Abstracts International, Volume: 53-10, Section: A, page: 3597. / Major Professor: Robert W. Zmud. / Thesis (Ph.D.)--The Florida State University, 1992.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_76774 |
| Contributors | Williams, Karen Lynn., Florida State University |
| Source Sets | Florida State University |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format | 316 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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