This dissertation offers a theoretical explanation for information technology implementation failure based on a learned helplessness approach to individual resistance. Numerous propositions and theories have often neglected the specific causes associated with why people resist technology at the micro-level. This dissertation has four purposes. The first is to review separately the literatures which have addressed information technology implementation failure and learned helplessness. The second is to integrate these two literatures into a theoretical perspective which addresses the failure/success of information technology through individual resistance/acceptance. The third is to present a research model which can be tested in a field setting involving an information technology implementation, and address the specific reasons why individuals resist or accept the technology. The fourth is to discuss the results of this research, including its limitations and to propose future research directions in the area of information technology implementation research. / Source: Dissertation Abstracts International, Volume: 54-01, Section: B, page: 0479. / Major Professor: Mark J. Martinko. / Thesis (Ph.D.)--The Florida State University, 1992.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_76832 |
| Contributors | Henry, John Wiley., Florida State University |
| Source Sets | Florida State University |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format | 347 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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