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Prototype of consumption emotions and implications for service evaluation : the case of anger and anxiety in extended service transactions

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Identiferoai:union.ndltd.org:mcgill.ca/oai:escholarship.mcgill.ca:v692t799q
Date January 1999
CreatorsMenon, Kalyani.
ContributorsDube, Laurette (Supervisor)
PublisherMcGill University
Source SetsMcGill University
Languagehttp://id.loc.gov/vocabulary/iso639-2/eng
Detected LanguageEnglish
TypeThesis
RightsAll items in eScholarship@McGill are protected by copyright with all rights reserved unless otherwise indicated.
RelationProquest: NQ55359, Pid: 36038

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